Exhibit Hall

FREIGHT HANDLING AND PACKAGES

All shipments and/or removal of material must take place through the loading dock located on Montgomery Street. A freight elevator is conveniently located on the loading dock and accessible to all three floors of Oncenter. Freight may not be transported on or block passenger elevators or escalators. Please see a member of Oncenter staff to assist you with the freight elevator if using.

If prior arrangements have been agreed to with an Oncenter Event Specialist, The Oncenter may accept deliveries of small packages, cartons, or mail for any contracted clients and exhibitors. All shipments must read the following:

Oncenter
Attn:  (Sydney Papa)/FUZEHUB
Booth name and number
800 South State Street
Syracuse, NY 13202

Shipments arriving at The Oncenter more than 48 hours prior to move-in with advance arrangements may be subject to a storage fee depending on available storage space.  Please refer to your Show Representative for storage fees and rates. Shipments without prior arrangements with The Oncenter may be refused for delivery.

OUTGOING SHIPMENTS OF SHOW MATERIALS

Prior to the completion of your event, you must schedule your own return shipments with your freight company and provide your own packing materials and labels; please note The Oncenter does not stock these items. All items must be removed from the facility within the contracted period. The Oncenter takes no responsibility for items left following an event

GARBAGE AND CARDBOARD REMOVAL

Please use the garbage cans around the facility or within your booth to dispose of any refuse. Please leave your booth garbage can near the opening so the facility staff can empty it at the end of each evening. Please break down any cardboard needing to be recycled, and place outside of your booth for removal.

UNLOADING AND PARKING

Unloading may be done through the rear of the building in the loading dock, from the street via ramp, or through our main entrance on State Street. All vehicles are to be unloaded and removed promptly. No vehicles are to remain at the docks for duration of the event. Please see your Show Representative to advise whether the dock or street unloading will be used.

If you require access to a forklift, you will need to contact your Show Representative to schedule this prior to your arrival. We are not able to accommodate onsite requests for this service. The Oncenter does not guarantee use of carts for unloading. Please plan on bringing your own.

Once unloaded, parking is available in the Oncenter Garage or Lot for a fee, check with your Show Representative to see if this fee is covered. The Oncenter Garage is available for any pickup trucks (no trailers) and smaller, The Oncenter lot can be used for pickup trucks with trailers and any larger vehicle.

The Oncenter garage is located on the corner of South State Street and Adams Street; it features an enclosed walkway that can be used after unloading to access The Oncenter Convention Center.  We please ask that exhibitors do not unload from the parking garage through the walkway.

CONFETTI, GLITTER, AND HELIUM BALLOONS

The use of confetti and glitter is strictly prohibited at the Oncenter. Costs associated with the clean up of confetti and/or glitter are the responsibility of the exhibitor.

Helium Balloons are not prohibited at the Oncenter unless pre-approved by the Oncenter event manager. The costs associated with retrieving lost balloons are the responsibility of the exhibitor.

ANIMALS

Animals and pets are prohibited from entering the Oncenter except in conjunction with an approved event, exhibit, display, show, etc. Certified Service Animals are permitted.

ATM

Exhibitors can find and access an ATM near the main entrance of our facility in the State Street Lobby.

CASHLESS VENUE

The Oncenter is a cashless venue. All of our parking and concessions stands only take credit cards for payment.

ELECTRIC

The Oncenter is a union house facility therefore exhibitors may not plug anything into floor pockets or wall outlets. If an exhibitor requires power our electrician will be notified and provide this service. Check with your Show Representative to find out how to order power.

HARDLINE INTERNET/WIFI

The Oncenter has complimentary guest WIFI which requires no password. This WIFI is open to anyone who enters the facility. If an exhibitor requires a stronger connection, hard wire internet is available, as a preorder, for a fee. Some shows may offer password protected WIFI networks. Contact your Show Representative to find out how to pre-order hardline internet or to see if your show has WIFI available.

VEHICLES

Onondaga County Emergency Management will conduct a vehicle inspection prior to allowing the show to open and will check for the items listed below. Additionally, a Fire Marshal will be staffed onsite for the duration of the show to ensure compliance for below requirements. Rules and regulations for vehicles to be displayed are required; the Fire Inspector reserves the right to refuse non-compliant vehicles and hold doors until all requirements are met.

All vehicles must have ¼ tank of fuel or 5 Gallons, whichever is less

1. Fuel caps must be taped off and cannot be tampered with once onsite

*Fueling or de-fueling once on the grounds is prohibited.

1. Batteries must be disconnected and taped off once inspection is completed.

ITEMS TO NOTE:

• Only preapproved gas and electric motorized vehicles are allowed in the center. Propane is prohibited
• Exhibitors are responsible for bringing tools and disconnecting their own batteries as well as tape for the fuel cap and battery
• Any leaking vehicles will not be allowed into the building
• Fueling of vehicles inside the Oncenter is prohibited
• Fuel cannot be stored within the Oncenter
• The Oncenter can provide shore power for the vehicle; this will need to be preordered
• The Oncenter does not stock inverters to connect power to the vehicle; Exhibitors are required to provide their own

* Please contact your Show Representative for the electrical order process. Please put a note in the comments this is for a vehicle and if you are using an inverter. 

PREPARING FOR THE WALKTHROUGH:

At the time of the walkthrough, all of the above preparations must be complete. The Oncenter Event Manager will set the time for the walkthrough and notify the Show Representative of this time; if the exhibitor is not able to be present for this walkthrough, keys must be left with the Show Representative in advance and the vehicle must be left unlocked. The Fire Safety Staff will need access to ensure the battery has been disconnected as well as open the gas/fuel cap to verify it is taped off.

In addition to leaving keys with the Show Representative, Exhibitors are welcome to leave the hood popped and fuel door open if they are unable to be present for the walkthrough. Please note if the above parameters are not met, Fire Marshal will not sign off until all vehicles are inspected and confirmed as compliant and prevent the show from opening.

ONCE THE SHOW BEGINS:

Under no circumstance can the vehicle’s battery be reconnected and/or started while the show attendees are in the building. The Fire Marshal can and will ask you to disconnect immediately if a battery is reconnected at any time during the show.

POST-SHOW/ LOAD OUT

Once the attendees have left the building and the Event Specialist and Fire Marshal verify it is safe, batteries can be reconnected in preparation for departure. The Event Specialist will coordinate exits and doors. We kindly ask exhibitors for patience in facilitating this process; we will get vehicles out as quickly as possible. Upon exiting, please drive slowly and be aware of any vendors packing up, debris from booths, power cords surrounding vehicles as well as booths, crew breaking down pipe and drape booths, etc.